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The Business Analyst - Business Strategy and Performance role in the insurance industry focuses on driving strategic initiatives and improving organisational performance. Based in Kuala Lumpur, this permanent position offers an engaging opportunity to analyse and optimise business improvement.
You will be responsible in providing end-to-end People & Culture data and reporting services to all employees, support overall data and reporting strategy, and maintain high data quality in all HR systems and programs, and constantly looking at process improvements in order to achieve high standard of data quality for the business.
An established multinational organisation is seeking a Reporting & Analytics Specialist (Assistant Manager level) to drive Workday reporting, dashboard development, and HR analytics initiatives. This role will partner closely with HR, Payroll, IT, and business stakeholders to deliver meaningful workforce insights and support data-driven decision making across the region.
This position focuses on customs performance monitoring, KPI management, operational analytics, reporting governance, process compliance, and continuous improvement activities supporting global customs operations.
This role is responsible for overseeing network operations and maintenance for large-scale managed service projects, ensuring service performance, operational excellence, and customer satisfaction. The position also drives operational transformation through AI, automation, and continuous improvement initiatives while managing stakeholders, vendors, and project risks.
The ERP Business Process Analyst will act as a bridge between business users and technology teams. You'll be involved in troubleshooting operational issues, supporting system enhancements, and contributing to projects aimed at improving productivity through digital solutions and process optimization. Basic finance knowledge required (AP, AR, GL) as well as ERP exposure.
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