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Service Administrator

Selangor Permanent View Job Description
The Service Administrator will oversee and streamline operational processes to support service excellence in the life sciences industry. This role requires a focus on efficiency, quality, and coordination to meet organizational goals effectively.
  • Opportunity to work in a growing MNC
  • Client-facing role with minimal technical work

About Our Client

The hiring company is a medium-sized organization specializing in the life sciences industry. It is committed to delivering high-quality solutions and services to its clients while fostering a culture of innovation and operational excellence.

Job Description

  • Coordinate and manage service operations to ensure efficient workflows and timely service delivery.
  • Monitor and analyze operational performance metrics to identify areas for improvement.
  • Collaborate with internal teams to align service operations with organizational goals.
  • Support the implementation of process enhancements to optimize service quality and efficiency.
  • Ensure compliance with industry regulations and company policies in all service operations.
  • Maintain accurate records and documentation related to service activities and performance.
  • Respond to service-related inquiries and provide prompt solutions to any operational challenges.
  • Assist in preparing reports and presentations for management review.

The Successful Applicant

A successful Service Administrator should have:

  • A degree in a relevant field such as life sciences, business administration, or a related discipline.
  • Strong analytical and organizational skills to manage and improve service operations.
  • Knowledge of the life sciences industry and its operational processes.
  • Proficiency in using operational tools and software for tracking and reporting.
  • Excellent communication skills to work collaboratively across teams and with stakeholders.
  • A proactive attitude toward problem-solving and process improvements.

What's on Offer

  • Competitive annual salary.
  • Attractive benefits package, including a fixed bonus.
  • Opportunity to work in the life sciences industry with a focus on operational excellence.
  • Permanent position offering stability and career growth prospects.



This is an excellent opportunity for a motivated Service Administrator to make an impact in a dynamic organization. Qualified candidates are encouraged to apply and take the next step in their career journey.

Contact
Julia Gonsalvez
Quote job ref
JN-052026-7029101
Phone number
+603 2302 4082

Job summary

Function
Life Sciences
Specialisation
Medical devices
What is your area of specialisation?
Healthcare / Pharmaceutical
Location
Selangor
Contract Type
Permanent
Consultant name
Julia Gonsalvez
Consultant contact
+603 2302 4082
Job Reference
JN-052026-7029101

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.