Regional Performance & Process Excellence Lead

Kuala Lumpur Permanent Work from Home or Hybrid View Job Description
Lead regional performance reporting and process excellence initiatives within a global shared services environment, with a strong focus on supply chain operations. This role sits within a pioneer team, driving data-led insights, process optimisation, and supporting transition and migration across key supply chain processes.
  • Be part of a pioneer team shaping supply chain excellence from the ground up
  • Drive regional transformation across supply chain shared services

About Our Client

Our client is a well-established multinational organisation expanding its regional shared services capabilities to better support end-to-end supply chain operations. With a strong focus on operational excellence and transformation, the organisation offers a unique opportunity to play a key role in building scalable processes and driving performance improvements across markets.

Job Description

  • Lead regional performance reporting and dashboarding for supply chain operations, delivering actionable insights to stakeholders
  • Analyse KPIs across end-to-end supply chain processes (e.g. order management, fulfilment, customer operations) to identify gaps and improvement opportunities
  • Drive process excellence initiatives to improve efficiency, standardisation, and service delivery within supply chain shared services
  • Champion automation, optimisation, and continuous improvement across supply chain operations
  • Support the design and implementation of standardised operating procedures and reporting frameworks
  • Collaborate with regional stakeholders to align on supply chain performance metrics and service expectations
  • Play a key role in knowledge transfer and migration activities, supporting the transition of supply chain processes into the shared services model



The Successful Applicant

A successful candidate should have:

  • Minimum 5-8 years of experience in reporting, process excellence, or continuous improvement roles within a Supply Chain Shared Services, Global Business Services (GBS), or Centre of Excellence (COE) environment
  • Exposure to end-to-end supply chain processes (e.g. order management, logistics coordination, planning, or customer operations)
  • Experience in performance reporting, KPI analysis, and dashboarding
  • Prior involvement in knowledge transfer, migration, or transition projects is highly advantageous
  • Proficiency in Excel and reporting tools (e.g. Power BI or similar)
  • Familiarity with process improvement methodologies (Lean, Six Sigma, or similar)
  • Strong stakeholder management skills across regional or multinational environments
  • Analytical mindset with strong attention to detail and a continuous improvement focus

What's on Offer

  • Opportunity to shape and build supply chain shared services capabilities within a pioneer team
  • Exposure to regional operations and large-scale transformation initiatives
  • Strong career progression in a global organisation
  • Hybrid working arrangement and supportive leadership
  • Continuous learning in supply chain operations, analytics, and process excellence



If you're passionate about improving supply chain performance and enjoy driving transformation through data and process excellence, this is your opportunity to make a real impact. Apply now and be part of an exciting growth journey.

Contact
Marissa Nao
Quote job ref
JN-062026-7035939
Phone number
6012 306 0593

Job summary

Function
Procurement & Supply Chain
Specialisation
Supply Chain Management
What is your area of specialisation?
Business Services
Location
Kuala Lumpur
Contract Type
Permanent
Consultant name
Marissa Nao
Consultant contact
6012 306 0593
Job Reference
JN-062026-7035939
Work from Home
Work from Home or Hybrid

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.