Quality Manager (Penang)

International Permanent MYR84,000 - MYR144,000 per year View Job Description
Our client is seeking an experienced Quality Operations Manager to lead quality management activities for its Analytical Syringe manufacturing operations in Malaysia, ensuring products consistently meet customer and regulatory expectations. The role will oversee quality systems, customer complaints, CAPA processes, audits, supplier quality performance, and continuous improvement initiatives while leading a small quality team.
  • Strategic Leadership Role with High Visibility
  • Career Growth within a Global Scientific Manufacturing Business

About Our Client

Our client is a global science and technology organisation specialising in precision products and solutions that support laboratories, analytical testing, and scientific research industries worldwide. With a strong manufacturing footprint and commitment to quality, the business is focused on innovation, operational excellence, and delivering high-performance products to customers across international markets.

Job Description

  • Lead and manage the Quality Management System (QMS) supporting syringe manufacturing operations in Malaysia.
  • Oversee customer complaints, corrective and preventive actions (CAPA), incoming quality control (IQC), and quality investigations.
  • Drive continuous improvement initiatives by identifying and resolving process inefficiencies across manufacturing operations.
  • Provide expert quality guidance on products, manufacturing processes, and compliance requirements.
  • Manage supplier quality performance, calibration activities, and inspection functions.
  • Lead internal audits and support customer, regulatory, and certification audits.
  • Support new product introductions and product transfers from R&D into manufacturing.
  • Develop and mentor direct reports while fostering a strong quality culture across the organisation.
  • Prepare and present monthly and quarterly quality performance reports to stakeholders.
  • Maintain strong relationships with customers, product management teams, and key internal stakeholders.



The Successful Applicant

  • Degree qualified in Quality Management, Engineering, Science, or a related discipline.
  • Minimum 5 years of experience in a senior quality leadership role within a scientific, medical device, engineering, or advanced manufacturing environment.
  • Strong working knowledge of ISO 9001 and/or ISO 13485 quality management systems.
  • Experience managing CAPA, audits, complaint investigations, supplier quality, and quality improvement initiatives.
  • Internal Auditor accreditation, with Lead Auditor certification viewed favourably.
  • Excellent stakeholder management, communication, and team leadership capabilities.
  • Commercially minded with the ability to translate customer requirements into operational quality improvements.
  • Proficient in Microsoft Office and quality reporting systems.



What's on Offer

  • Opportunity to lead quality operations within a globally recognised scientific manufacturing business.
  • High-impact role with ownership of quality strategy and continuous improvement initiatives.
  • Exposure to international stakeholders, customers, and cross-functional teams.
  • Leadership responsibility for developing and managing a quality team.
  • Annual salary review linked to individual performance and business outcomes.
  • Long-term career progression into broader senior leadership positions.



Contact
Isabelle De Costa
Quote job ref
JN-072026-7072694
Phone number
+603 2302 4075

Job summary

Function
Engineering & Manufacturing
Specialisation
Quality, Technical
What is your area of specialisation?
Industrial / Manufacturing
Location
International
Contract Type
Permanent
Consultant name
Isabelle De Costa
Consultant contact
+603 2302 4075
Job Reference
JN-072026-7072694

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.