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OTC Billing Automation SME

Selangor Permanent Work from Home or Hybrid View Job Description
The OTC Billing Automation, SME will be responsible for overseeing billing automation, data management, and process optimization within the transport & distribution industry. This role requires expertise in accounting & finance to ensure efficient and accurate operations.
  • Career Progression
  • Exposure to global stakeholders

About Our Client

A large organization within the transport & distribution industry, this company is recognized for its strong commitment to operational excellence and innovation. It focuses on delivering high-quality services and solutions to its clients.

Job Description

Billing Automation Case Preparation

  • Collaborate with country teams to document and review current customer billing processes.
  • Analyze Excel files related to billing to understand the process, including formulas and field updates, ensuring quality.
  • Facilitate workshops with Subject Matter Experts on process flows to prepare them for automation.
  • Support training for country users on new standard processes.
  • Provide status updates on case preparation to key stakeholders.
  • Assist in data processing review workshops with use case owners to assess and optimize process flows, determining "optimization potential" and enhancing "automation readiness."

Training and Customer Support

  • Provide first-level customer support for Billing Automation in various countries.
  • Conduct retraining sessions for new colleagues joining the teams of the use cases going live.
  • Support regular check-ins and reporting with countries for continuous improvement.
  • Train country subject matter experts on deployment approaches and facilitate handovers.

The Successful Applicant

A successful OTC Billing Automation, SME should have:

  • Bachelor's Degree in Accounting, Finance, or a related field; equivalent professional qualifications or experience will also be considered.
  • 3-5 years of experience in billing, finance, or accounting roles and process improvement in multinational company.
  • Advanced proficiency in Excel for data analysis and reporting, including familiarity with advanced functions (e.g., VLOOKUP, pivot tables).
  • Strong analytical and problem-solving skills, capable of interpreting complex data and providing actionable insights.
  • Excellent written and verbal communication skills in English to convey complex billing concepts to diverse stakeholders.
  • Experience in project management or process improvement methodologies is advantageous.

What's on Offer

  • Opportunity to work in a large organization within the transport & distribution industry.
  • Permanent role offering job stability and career growth.
  • Exposure to innovative processes and tools in accounting & finance.



If you are ready to take the next step in your career and excel as an OTC Billing Automation, SME we encourage you to apply today!

Contact
Laxmin Ganapathy
Quote job ref
JN-042026-6985723
Phone number
60122161741

Job summary

Function
Finance & Accounting
Specialisation
Accounts Receivable
What is your area of specialisation?
Industrial / Manufacturing
Location
Selangor
Contract Type
Permanent
Consultant name
Laxmin Ganapathy
Consultant contact
60122161741
Job Reference
JN-042026-6985723
Work from Home
Work from Home or Hybrid

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.