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Order Processing Executive/Senior (Korean Speaker)

Kuala Lumpur Permanent MYR70,000 - MYR97,500 per year Work from Home or Hybrid View Job Description
This role supports the full lifecycle of order processing, ensuring accurate and timely order fulfilment in alignment with global standards. You will act as a key coordination point between customers and internal teams, managing enquiries, order changes, and delivery processes.
  • Exposure to a regional shared services environment
  • Opportunity to develop hands-on experience in end-to-end order management

About Our Client

Our client is a well-established multinational corporation (MNC) with a strong regional presence, operating through a shared services model to support global business operations.

Job Description

  • Process and validate customer orders against contracts and quotations
  • Manage end-to-end order booking activities in SAP
  • Coordinate discrepancies (pricing, materials, missing data) with internal stakeholders
  • Handle order amendments, scheduling changes, and delivery adjustments
  • Monitor and resolve EDI errors and system discrepancies
  • Maintain customer portal activities including demand downloads and delivery uploads
  • Issue order confirmations and manage customer enquiries via service platforms
  • Coordinate with logistics and transport teams on delivery execution
  • Monitor shipment documentation and follow up on proof of delivery
  • Support exception handling related to delivery or transport issues

The Successful Applicant

  • Bachelor's degree or diploma in related field
  • Minimum 1 year of experience in customer service, order management, or demand planning within an international environment
  • Proficiency in Korean (min TOPIK Level 5) & English
  • Candidates from procurement/sales support/supply chain are welcomed to apply
  • Willingness to support Korean market working calendar (including public holidays)
  • Hands-on experience with SAP (Salesforce Service Cloud is an advantage)
  • Strong coordination and customer service skills with high attention to detail
  • Experience working in a Shared Services Centre (SSC) is preferred

What's on Offer

  • Competitive annual salary ranging from MYR 70000 to MYR 97500.
  • Permanent position with opportunities for career growth.
  • Potential to enhance your professional skills and experience in Procurement & Supply Chain.
  • Structured environment with regional exposure
  • Opportunity to enhance system and process expertise in a global setup



If you are a motivated individual with a passion for order management and the ability to communicate effectively in Korean, we encourage you to apply for this exciting opportunity.

Contact
Yin Ern Ngo
Quote job ref
JN-062026-7037773
Phone number
+60323024029

Job summary

Function
Procurement & Supply Chain
Specialisation
Logistics
What is your area of specialisation?
Industrial / Manufacturing
Location
Kuala Lumpur
Contract Type
Permanent
Consultant name
Yin Ern Ngo
Consultant contact
+60323024029
Job Reference
JN-062026-7037773
Work from Home
Work from Home or Hybrid

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.