Save Job Back to Search Job Description Summary Similar JobsLead a high-impact facilities operationCareer growth with an established organizationAbout Our ClientOur client is a leading global organisation with a strong presence regional presence, recognised for delivering world-class infrastructure and operational excellence. Backed by continued investment and growth, the company offers a dynamic, collaborative environment where innovation, safety, and continuous improvement are at the heart of its operations. This is an exciting opportunity to join a high-performing team and contribute to the success of a large-scale, flagship operation.Job DescriptionManage the day-to-day delivery of all soft facilities services, including security, cleaning, landscaping, waste management, pest control, reception, mailroom, and other workplace support services.Lead and manage outsourced vendors to ensure contractual obligations, service level agreements (SLAs), and key performance indicators (KPIs) are consistently achieved.Conduct regular vendor performance reviews, audits, inspections, and service quality assessments.Develop and implement preventive maintenance and operational plans for soft service functions.Manage facilities operating budgets, monitor expenditures, and identify opportunities for cost optimisation without compromising service quality.Ensure compliance with all relevant health, safety, environmental, and statutory regulations.Support emergency preparedness, business continuity, and incident management activities related to facilities operations.Investigate service issues, implement corrective actions, and drive continuous improvement initiatives.Collaborate with internal stakeholders to understand operational requirements and deliver high levels of customer satisfaction.Prepare operational reports, performance dashboards, and management updates on facilities performance.Support workplace projects, office expansions, renovations, and mobilisation of new facilities where required.The Successful ApplicantA successful Facilities Manager (Soft Services) should have:Bachelor's Degree in Facilities Management, Engineering, Building Management, Property Management, or a related discipline.Minimum 10 years of experience in facilities management, with at least 5 years managing soft services within a large-scale commercial, industrial, manufacturing, healthcare, aviation, or mission-critical environment.Strong experience managing outsourced facilities service providers and multiple vendor contracts.Good understanding of SLA management, contract administration, and vendor governance.Familiarity with health, safety, environmental, and statutory compliance requirements.Experience managing operational budgets and driving cost optimisation initiatives.Strong stakeholder management and communication skills across all organisational levels.Proven leadership experience managing cross-functional teams and external contractors.Ability to work in a fast-paced, operationally critical environment with a strong customer service mindset.What's on OfferThis is a unique opportunity to be part of a world-class organisation that is investing in the future of critical infrastructure. You'll have the autonomy to shape facilities operations, influence best practices, and make a tangible impact within a high-performance environment where operational excellence is paramount.In return, you'll enjoy:The opportunity to lead and transform facilities operations at a flagship, large-scale site.A dynamic, fast-paced environment that values innovation, continuous improvement, and operational excellence.Strong investment in your professional development, with exposure to global standards and cross-functional collaboration.A competitive remuneration package, comprehensive benefits, and clear long-term career progression opportunities.ContactTerri TanQuote job refJN-072026-7053647Phone number6012 329 1378Job summaryFunctionEngineering & ManufacturingSpecialisationFacilities Management / Technical ManagerWhat is your area of specialisation?Industrial / ManufacturingLocationJohor BahruContract TypePermanentConsultant nameTerri TanConsultant contact6012 329 1378Job ReferenceJN-072026-7053647
