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Customer Engagement & Commercial Operations Manager

International Permanent MYR148,500 - MYR181,500 per year Work from Home or Hybrid View Job Description
The Customer Engagement & Commercial Operations Manager will be responsible for driving digital marketing strategies and operational excellence within the life science industry. This role requires a results-oriented individual with a strong understanding of digital platforms and their application in marketing campaigns.
  • Career growth opportunity
  • Comprehensive basic benefits package.

About Our Client

This role is part of a large organization operating within the pharmacuetical industry, known for its innovative approach and commitment to excellence. The company has a global presence and provides cutting-edge solutions to meet industry needs.

Job Description

  • Develop and implement multichannel digital marketing strategies to support business objectives.
  • Oversee the execution of digital campaigns, ensuring alignment with brand guidelines and compliance standards.
  • Collaborate with cross-functional teams to optimize digital marketing efforts and enhance customer engagement.
  • Manage and analyze data from digital channels to identify trends and improve campaign performance.
  • Ensure operational efficiency by streamlining processes and leveraging digital tools effectively.
  • Monitor and report on key performance indicators to ensure the success of marketing initiatives.
  • Stay informed about emerging digital marketing trends and technologies relevant to the life science industry.
  • Provide leadership and guidance to team members to achieve departmental goals.

The Successful Applicant

A successful Digital Multichannel Marketing & Ops Leader should have:

  • Strong knowledge of digital marketing tools, platforms, and best practices within the life science / pharma industry.
  • Experience in developing and managing multichannel marketing campaigns.
  • Proficiency in data analysis and the ability to translate insights into actionable strategies.
  • Proven ability to lead and motivate teams to achieve objectives.
  • A degree in marketing, business, or a related field.
  • Exceptional organizational and project management skills.
  • Familiarity with regulatory requirements and compliance in the life science sector.Customer Engagement & Commercial Operations Manager

What's on Offer

  • Opportunities for growth within a leading organization in the life science industry.



If you are ready to take on an impactful leadership role in digital marketing within the life science industry, we encourage you to apply today.

Contact
Michelle Lim
Quote job ref
JN-042026-7006437
Phone number
+603 2302 4057

Job summary

Function
Marketing
Specialisation
Digital, Online & Social Media
What is your area of specialisation?
Healthcare / Pharmaceutical
Location
International
Contract Type
Permanent
Consultant name
Michelle Lim
Consultant contact
+603 2302 4057
Job Reference
JN-042026-7006437
Work from Home
Work from Home or Hybrid

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.