Save Job Back to Search Job Description Summary Similar JobsLead high-impact operational excellence and transformation initiativesBe part of a global data centre leader powering the digital economyAbout Our ClientThis is an opportunity to join a large organization recognized for its robust infrastructure and commitment to operational excellence.Job DescriptionAct as the primary subject matter expert for data centre service assurance functions, including physical security, portal governance, network infrastructure oversight, and audit compliance.Lead and coordinate incident escalations, ensuring timely resolution, stakeholder communication, and effective service recovery across operational teams.Drive change management processes and chair governance reviews to ensure operational changes are assessed, approved, and implemented effectively.Oversee service performance monitoring, reporting, and continuous improvement initiatives to maintain high standards of operational excellence.Manage audit planning and certification activities, ensuring compliance with industry standards, regulatory requirements, and internal governance policies.Conduct operational reviews and compliance assessments to ensure adherence to established procedures, controls, and best practices.Support procurement and project initiatives by preparing business cases, tender documentation, vendor proposals, and budget-related requirements.Provide leadership reporting and operational insights by tracking key performance metrics, project progress, risks, and overall service health.Develop and execute strategic roadmaps for internal platforms, security enhancements, and infrastructure governance initiatives across the data centre environment.Partner with internal and external stakeholders to drive security, compliance, network governance, and EHS-related initiatives while supporting business continuity and operational resilience.The Successful ApplicantDegree or Diploma in Information TechnologyExperienced in Project ManagementA strong background in data center operations or a related field.Technical knowledge relevant to the Technology & Telecoms industry.Excellent problem-solving skills and attention to detail.Ability to work collaboratively in a team-focused environment.Proficiency in preparing and interpreting technical reports.Commitment to maintaining high service quality standards.What's on OfferExposure to cutting-edge technology in the Technology & Telecoms industry.Chance to contribute to a high-performing and supportive team.ContactCeleste OngQuote job refJN-072026-7053753Phone number+6012 375 0549Job summaryFunctionITSpecialisationInfrastructureWhat is your area of specialisation?Technology & TelecomsLocationKuala LumpurContract TypePermanentConsultant nameCeleste OngConsultant contact+6012 375 0549Job ReferenceJN-072026-7053753
