Save Job Back to Search Job Description Summary Similar JobsCareer Growth & Skill DevelopmentExposure to Industry 4.0 & AutomationAbout Our ClientA global semiconductor equipment leaderwith decades of innovation in electronics assembly solutions, supporting high-growth markets such as advanced packaging. The organisation is known for its strong engineering culture, global footprint, and commitment to enabling next-generation technologies.Job DescriptionAct as the lead technical advisor for Ball Bonder (BB) and Wedge Bonder (WB) customers across the region, supporting both pre- and post-sales engagementsProvide deep application and process expertise, recommending optimal bonding solutions, configurations, and performance improvementsDrive customer evaluations, qualifications, and benchmarking activities to ensure successful product adoption and production rampPartner closely with Sales to support RFQs, technical presentations, and client engagements, contributing to opportunity development and deal successIdentify and capitalise on market and application opportunities throughout the customer lifecycleCapture and translate the Voice of Customer (VOC) into actionable insights for global Product Management and Engineering teamsManage and prioritise internal submissions (e.g. ERA3/PRFAQ) to support product enhancements and customer requirementsLead cross-functional collaboration with Sales, Applications, Service, and Factory teams to resolve technical challenges and manage escalations effectivelyEnsure strong stakeholder alignment and customer satisfaction while adhering to internal processes and governanceThe Successful ApplicantHolds a degree in Mechanical, Electrical Engineering, or a related disciplineBrings 5-10 years of relevant experience in semiconductor backend equipment, including roles in process/application engineering or technical salesPossesses strong hands-on expertise in ball bonding and/or wedge bonding processes, with a solid understanding of production environmentsHas experience engaging with OSAT or IDM customers within Malaysia or the Southeast Asia region (highly desirable)Demonstrates strong analytical thinking and problem-solving capabilities, with the ability to diagnose and resolve complex technical challengesExhibits excellent communication and stakeholder management skills, effectively engaging both customers and cross-functional teamsComfortable working independently within a matrix organisation, balancing multiple priorities and stakeholdersWilling and able to travel up to 40% across Malaysia, with occasional regional travel across Southeast Asia and IndiaWhat's on OfferExposure to a cutting-edge semiconductor technology environmentOpportunity to work with regional and global stakeholdersA customer-facing leadership role with strong visibilityCareer progression into technical leadership or regional rolesCompetitive compensation aligned with experienceDynamic, innovation-driven work cultureContactIsabelle De CostaQuote job refJN-062026-7032418Phone number+603 2302 4075Job summaryFunctionEngineering & ManufacturingSpecialisationFacilities Management / Technical ManagerWhat is your area of specialisation?Industrial / ManufacturingLocationPenangContract TypePermanentConsultant nameIsabelle De CostaConsultant contact+603 2302 4075Job ReferenceJN-062026-7032418
