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Service Manager

Shah Alam Permanent MYR108,000 - MYR144,000 per year View Job Description
The Service Manager will be responsible to lead regional service operations while driving service revenue, quality, and profitability. The role combines hands‑on technical leadership with commercial and people management responsibilities.
  • Lead regional service teams with full P&L ownership
  • Drive growth through technical and commercial leadership

About Our Client

Our client is a well‑established engineering solutions provider in the built environment sector. They deliver technically advanced systems supported by strong after‑sales service capabilities.

Job Description

  • Lead and develop service teams across Singapore and Malaysia
  • Ensure high service quality, safety standards, and customer satisfaction
  • Act as the technical authority for troubleshooting, upgrades, and system optimisation
  • Drive service revenue growth through maintenance contracts, retrofits, and upgrades
  • Manage service planning, execution, and reporting using digital field service tools
  • Build and maintain strong relationships with customers, consultants, and contractors
  • Own service P&L, including revenue growth, cost control, and margin performance
  • Collaborate closely with Sales and Project teams to integrate service offerings

The Successful Applicant

  • Bachelor's degree in Mechanical Engineering or related engineering discipline
  • Minimum 10 years' experience in service, engineering, or technical management roles
  • Strong technical background in HVAC or MEP systems
  • Proven experience managing service teams across multiple locations or countries
  • Strong commercial and financial acumen, including P&L management
  • Experience with field service management systems is a strong advantage
  • Confident, customer‑facing communicator with a hands‑on leadership style

What's on Offer

  • Opportunity to work with a leading multinational company (MNC).
  • Permanent role with career growth prospects
  • Inclusive and professional company culture.
  • Comprehensive benefits package to support work-life balance.



Contact
Ethan Tay
Quote job ref
JN-042026-6996853
Phone number
6012 330 2463

Job summary

Function
Engineering & Manufacturing
Specialisation
Field Services / Maintenance
What is your area of specialisation?
Industrial / Manufacturing
Location
Shah Alam
Contract Type
Permanent
Consultant name
Ethan Tay
Consultant contact
6012 330 2463
Job Reference
JN-042026-6996853

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.