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Quality Assurance Manager

Nilai Permanent MYR144,000 - MYR180,000 per year View Job Description
The Quality Head will be responsible to lead the overall quality function, ensuring robust quality systems, compliance standards, and continuous improvement initiatives across manufacturing operations. This role will drive quality excellence through strategic leadership, supplier quality management, problem-solving, and cross-functional collaboration while developing high-performing quality teams.
  • Lead enterprise-wide quality strategy and transformation
  • Drive continuous improvement across manufacturing operations

About Our Client

Our client is a well-established organisation dealing in plastic packaging. They are committed to operational excellence, innovation, and delivering high-quality products that meet customer and regulatory requirements.

Job Description

  • Lead and drive the overall quality strategy, systems, and continuous improvement programmes.
  • Develop and manage annual quality plans, budgets, team development initiatives, and key projects.
  • Establish and maintain quality standards to ensure products meet customer expectations and business requirements.
  • Lead investigations and problem-solving activities related to quality issues, defects, and non-conformities.
  • Review and approve the disposition process for non-conforming products.
  • Manage supplier quality programmes, audits, performance reviews, and corrective action follow-ups.
  • Partner with cross-functional teams to support new product introductions and project development activities.
  • Lead quality improvement projects to enhance product quality, process capability, and system effectiveness.
  • Strengthen and maintain the Quality Management System (QMS) to ensure compliance and operational effectiveness.
  • Support the implementation of quality systems for new facilities or business units when required.
  • Provide leadership, coaching, and development for the Quality Assurance team.
  • Build a quality-focused culture across the organisation and promote best practices.

The Successful Applicant

  • Bachelor's Degree in Engineering, Science, or a related technical discipline.
  • At least 6 years of experience in Quality, Quality Assurance, Quality Management Systems, or manufacturing environments.
  • Minimum 3 years of leadership or people management experience.
  • Experience within plastic manufacturing or packaging manufacturing environments is an advantage.
  • Strong leadership, coaching, and team management capabilities.
  • Effective communication and stakeholder management skills.
  • Proficient in English and computer applications.
  • Sound knowledge of production quality control, Quality Management Systems, auditing processes, and quality improvement tools.
  • Knowledge of plastic materials, manufacturing processes, and related technologies is preferred.
  • Experience managing customer complaints, product testing, and calibration activities.
  • Strong analytical and problem-solving skills with a continuous improvement mindset.

What's on Offer

  • Opportunity to work within an established multinational corporation (MNC).
  • Permanent employment with career development opportunities.
Contact
Ethan Tay
Quote job ref
JN-082026-7077697
Phone number
6012 330 2463

Job summary

Function
Engineering & Manufacturing
Specialisation
Quality, Technical
What is your area of specialisation?
Industrial / Manufacturing
Location
Nilai
Contract Type
Permanent
Consultant name
Ethan Tay
Consultant contact
6012 330 2463
Job Reference
JN-082026-7077697

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.