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Michael Page changes lives for people through creating opportunity to reach potential.
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The Sales Planning & Development Manager in the retail industry will lead strategic sales planning and development initiatives to drive business growth. This role requires expertise in sales strategies and a strong ability to collaborate with cross-functional teams to achieve sales targets.
This is a leadership role responsible for driving the company's end-to-end marketing strategy, brand positioning, client acquisition, and growth initiatives in Malaysia. The successful candidate will lead a local marketing team while working closely with regional stakeholders to deliver sustainable business growth, strengthen brand presence, and ensure all marketing activities align with regulatory requirements.
Lead the end-to-end setup, launch and management of a new enterprise contact centre, overseeing customer experience, service operations, workforce planning and AI-enabled support capabilities. This role combines strategic design and operational leadership to build a high-performing, scalable customer support function from the ground up.
As a Key Account Manager(Central), you will manage key customer accounts within the pharmaceutical industry and build plans that support sales activity. You will work across the sales function to maintain account relationships and help deliver business goals.
Lead the merchandising strategy for a major multi-category retail business, shaping category growth, brand partnerships, and customer offerings across a diverse lifestyle portfolio. This is a high-impact leadership role with direct influence on commercial performance, profitability, and the future direction of the business.
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