A large global retail bank had approached PageGroup to recruit at least 25 relationship managers in Singapore with a request to complete the project in eight weeks. We had previously worked with this client and they were confident that our specialised teams and strong candidate sourcing and selection expertise would address their needs.
A dedicated team, including a consultant, researcher and account director, was promptly formed to partner with the client. We worked closely with the bank to design a customised candidate-sourcing process, where potential employees were assessed using a matrix system.
Progress reports, which included candidate information and anticipated challenges, were shared with the client at each stage of the hiring process. Internally, the team also employed strict work processes to ensure an on-time completion of the project.
We were able to exceed the client’s expectations and hired 28 relationship managers. We were also able to hire new relationship managers for the bank following the project’s completion.
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