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Act as the primary customer contact for services, has overall responsibility for the daily management of assigned customer accounts, handling any issues arising, escalating as appropriate.
The Senior Logistics Executive oversees end-to-end logistics, including 3PL warehouse, domestic and international transport, and last-mile delivery for B2B and B2C customers. Responsibilities include implementing top-tier logistics and inventory policies to enhance customer satisfaction, ensuring strict inventory controls, precise deliveries, and optimal lead times within a targeted operating cost.
Act as the primary customer contact for services, has overall responsibility for the daily management of assigned customer accounts, handling any issues arising, escalating as appropriate, providing status reporting to all stakeholders and maintaining high levels of customer satisfaction. Interface Customers, Sales Commercial Team, as well as communicating with internal departments.
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