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Technical Support Engineer

Johor Bahru Permanent MYR8,000 - MYR9,000 per month (MYR96,000 - MYR108,000 per year) View Job Description
The Technical Support Engineer will be responsible for providing technical assistance and support to customers and resolving technical issues. The candidate will work closely with other team members to deliver top-notch technical solutions in the technology and telecoms industry.
  • Great remuneration package
  • Great career progression

About Our Client

Our client is a large organization within the technology and telecoms industry. This company is globally recognized for its innovative products and services. With a strong presence in Kuala Lumpur, it provides an excellent platform for professionals to develop and grow their careers.

Job Description

  • Provide technical support to customers, identifying and solving technical issues.
  • Collaborate with team members to develop solutions and improve customer service.
  • Conduct product testing to ensure software runs smoothly and efficiently.
  • Document troubleshooting and problem resolution steps.
  • Maintain knowledge of current industry trends and technologies.
  • Contribute to team effort by accomplishing related results as needed.
  • Train and guide users on new systems and applications.
  • Participate in product development and innovation initiatives.

The Successful Applicant

A successful Technical Support Engineer should have:

  • A degree in Computer Science or a related field.
  • Proficiency in solving complex technical issues.
  • Strong understanding of the technology and telecoms industry.
  • Excellent communication and customer service skills.
  • Ability to work in a team and independently.
  • Proven ability to manage multiple tasks and projects.
  • Strong analytical and problem-solving skills.
  • Knowledge of latest industry trends and technologies.

What's on Offer

  • Competitive salary range (MYR 9,000 - MYR 11,000).
  • 12 days of annual leave and 14 days of medical leave.
  • Performance bonus based on individual performance.
  • Comprehensive medical and insurance coverage.
  • Marriage leave.
  • Opportunity to work in a vibrant and dynamic environment in Kuala Lumpur.
  • Chance to be part of a team that values innovation and creativity.



Interested candidates are encouraged to apply and explore the opportunity to grow with us in the technology and telecoms industry.

Contact
Khatijah Mohamed Ismail
Quote job ref
JN-032025-6683474
Phone number
+60323024014

Job summary

Function
IT
Specialisation
IT Support
What is your area of specialisation?
Technology & Telecoms
Location
Johor Bahru
Contract Type
Permanent
Consultant name
Khatijah Mohamed Ismail
Consultant contact
+60323024014
Job Reference
JN-032025-6683474

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.