SM - Business Analyst (Customer Lifecycle Management (CLM))

International Permanent

Added 19/10/2020

  • Senior level of leadership and high ownership.
  • Opportunity to be associated with a high growth MNC.

About Our Client

The client is a well known MNC in the telecom industry, exhibiting high growth in international markets.

Job Description

  • You will work closely with business partners and IT partners in managing business needs and then mapping them to capabilities with the CLM IT domain.
  • You will perform necessary leadership, analysis, and design tasks related to the delivery of projects in CLM to support the overall transformation programs.
  • You will be responsible for developing CLM Applications domain strategy and long-term planning goals that supports IT team to provide best in class customer experience.
  • You will closely with IT partners of various telecom products in ensuring integration with the on boarding application.
  • You will lead the development of customer life cycle program to offer on boarding and revenue. You need to understand pre-paid, post-paid on boarding and an understanding of number provisioning and management system.

The Successful Applicant

  • You should have a deep understanding of the Telco IT and Telecom as an industry.
  • You should have 8-9 years of Business Analysis experience and a solid background in understanding and translating business needs to IT Solution designs.
  • You should have specific skills and knowledge: 1. Leadership skills with ability to manage senior stakeholders. 2. People-oriented with ability to lead meetings with software dev managers, developers etc. 3. Structured approach to work & clear in communications. 4. Driving Business units towards simplification and standardisation.

What's on Offer

  • Market leading compensation.
  • Opportunity to lead end-to-end CLM life cycle.
Parth Gulati
Quote job ref
Phone number
+91 124 452 5477

Job summary

Contract Type
Consultant name
Parth Gulati
Consultant contact
+91 124 452 5477
Job Reference