SFE Manager

Petaling Jaya Permanent MYR8,000 - MYR10,000 per month (MYR96,000 - MYR120,000 per year)

Added 03/08/2022

  • Embark on a promising SFE career with a global healthcare company
  • Role that meaningfully impacts the company's success

About Our Client

My client is a global healthcare company that operates with more than 100,000 employees globally, working to improve human health through pharmaceuticals, diagnostics, medical devices and nutrition.

Job Description

Key Skills:
* CRM / CLM (Close Loop Marketing) System, MCE - ARISE/SFDC(Sales Force.Com) - Core
* Field Force Structure / Deployment
* Sales quota, Incentive, Reward and KPI Design
* Project Management, Training

Job Scope:

  • Develop and implement proper data tagging, tracking codes, analyzing data, creating reports and recommendation for continuous optimization.
  • Provide solutions and validation processes to ensure data integrity and optimal performance
  • Prepare and communicate the trend analysis of key metrics by product, geographical areas, sales channels, call activity and omnichannel performance to evaluate the related KPI.
  • Close collaboration with other system/process owners (SDM and Digital Channel) across the SECCD teams to support analytics needs to ensure optimization of Sales Excellence
  • Support country omnichannel planning and execution by providing regular SF omnichannel engagement performance analysis and tracking
  • Develop, implement and monitor sales force effectiveness plans and initiatives to drive sales growth and sales force productivity
  • Implementation & maintenance of processes, tools and systems (e.g. customer relationship management, field force management system) to support sales activities
  • Drive active usage of customer relationship management program to monitor interactions with current and future customers, manage customer data and direct segmentation/targeting, territorial alignment etc
  • Support implementation and expansion of Dashboard capabilities in Power BI related to specific SFE KPIs
  • Ensure the CRM Tools are in good condition in terms of data integrity and functionality.
  • To provide training to new joiners on the usage of the CRM Tools.

The Successful Applicant

  • Degree in related field, sales, marketing, IT, Business.
  • Flair for IT tools, especially with SFDC. Proficient with Power BI, MS Excel and Powerpoint.
  • At least 2-3 years' experience in pharmaceutical/FMCG industry or ex-data/ business analyst can be considered.
  • Sales and Marketing experience would be an added advantage.
  • Strong analytical skill, good interpersonal skill, Business analytics or CRM system experience will be added advantage.

What's on Offer

  • Be rewarded with excellent, fair opportunities to grow personally and professionally
  • Colleagues and culture that inspire employees to do their best
  • Role that meaningfully impacts the company's success
Amelia Andrew Nazareth
Quote job ref
Phone number
+60 3 2302 4106

Job summary

Life Sciences
What is your area of specialisation?
Healthcare / Pharmaceutical
Petaling Jaya
Contract Type
Consultant name
Amelia Andrew Nazareth
Consultant contact
+60 3 2302 4106
Job Reference

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.