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Service Delivery Manager (Anti-Fraud)

Kuala Lumpur Permanent MYR20,000 - MYR28,500 per month (MYR240,000 - MYR342,000 per year) View Job Description
A fast growing anti-fraud regional security company looking for Service Delivery Manager for Malaysia.
  • Fast growing company
  • Good remuneration package

About Our Client

An international anti-fraud technology security company with good regional exposure and has its own bespoke software solutions.

Job Description

As Service Delivery Manager for Malaysia, you will be responsible for:

  • Service Delivery Management and the implementation for the company's Compliance-as-a-service solutions;
  • Client and key management with companies from banks, regulators, fintech especially;
  • Building and leading a team;
  • Standarise deployment compliance with regulators;
  • Cross-function collaborations etc.

The Successful Applicant

You will need to have experiences in:

  • A minimum of 15 years in service delivery, project management especially in large-scale enterprise solutions deployments in financial service, banking or regulatory technology
  • Strong background in B2B SaaS, on-premise and CaaS implementatons
  • Experienced in working with global clients and strong regional stakeholder management skills
  • Strong understanding of cloud platforms (AWS, GCP, Azure) and on-premise infrastructure
  • Knowledge of AML, fraud detection, and regulatory compliance solutions
  • Proficiency in project management tools (JIRA, Asana, MS Project)
  • Experience in automation, DevOps, and process optimization methodologies

What's on Offer

You will be joining an international anti-fraud technology security company with good regional exposure and has its own bespoke software solutions to lead their Malaysia service delivery team.

Contact
Tongyu Fan
Quote job ref
JN-042025-6723076
Phone number
+60 3 2302 4047

Job summary

Function
IT
Specialisation
IT Project & Programme Management
What is your area of specialisation?
Technology & Telecoms
Location
Kuala Lumpur
Contract Type
Permanent
Consultant name
Tongyu Fan
Consultant contact
+60 3 2302 4047
Job Reference
JN-042025-6723076

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.