Save Job Back to Search Job Description Summary Similar JobsBe the trusted technical expert for customersBlend engineering depth with real customer impactAbout Our ClientThe hiring company is a global industrial engineering solutions provider serving multiple manufacturing sectors. Recognized for strong technical expertise and customer partnership.Job DescriptionProvide technical advice on mechanical applications, including fastening and assembly solutionsReview engineering drawings and clarify technical requirements with customersCoordinate sample trials and testing with manufacturing teamsPrepare and present technical reports aligned to customer expectationsEngage customers through site visits and online meetings to support applications and resolve issuesAct as first point of contact for technical complaints and quality concernsCoordinate quality activities such as investigations, corrective actions, and returnsSupport customer qualification and documentation requests (e.g. PPAP)Conduct technical training for customers, distributors, and internal teamsOrganize on‑site demonstrations or mini roadshows to showcase solutionsSupport sales and marketing teams during customer visits and exhibitionsTroubleshoot mechanical, electrical, or software‑related equipment issues when requiredAdvise on equipment selection, configuration, and application suitabilityConduct validation trials to confirm solution performance on customer partsCompile technical and quality data for periodic management reportingThe Successful ApplicantBachelor's degree in Mechanical, Mechatronics, or Industrial EngineeringMinimum 2 years' experience in application or field engineering, or5 years' experience in manufacturing or fabrication environmentsExposure to mechanical components, fastening systems, or assembly processes is an advantageExperience supporting OEM customers in automotive, electronics, datacom, or telecom sectors preferredStrong communication skills and confidence in customer‑facing rolesWillingness to travel and support customers across assigned regions (central-southern Peninsular Malaysia)What's on OfferOpportunity to work in a large organization within the industrial and manufacturing sectors.Permanent role - ideally based in central Peninsular Malaysia but open for candidates who are willing to travelCollaborative work environment with opportunities for professional growth.ContactEthan TayQuote job refJN-042026-6987042Phone number6012 330 2463Job summaryFunctionEngineering & ManufacturingSpecialisationMechanicalWhat is your area of specialisation?Industrial / ManufacturingLocationKuala LumpurContract TypePermanentConsultant nameEthan TayConsultant contact6012 330 2463Job ReferenceJN-042026-6987042Work from HomeWork from Home or Hybrid