Quality Assurance Analyst (Rotational Shift)

Kuala Lumpur Permanent MYR3,000 - MYR5,000

Updated on 15/06/2020

  • Strategic Location
  • Excellent Remuneration

About Our Client

A technology company operating a range of content platforms that inform, educate, entertain and inspire people across languages and cultures. It is a multinational internet technology company headquartered in Beijing and reportedly worth over US$100 billion

Job Description

-Perform daily audits on the internal system. -Provide analysis of errors and feedback to the respective team. -Work with Internal Training Team to align Policy understanding of QA and moderation teams. -Provide support on Policy/Quality related questions on ad-hoc basis. -Responsible for guiding new joiners in order to achieve Ramp up target. -Work closely with Operation Team in order to provide feedback on quality. -Identify potential failure of Policy Update and propose recovery plan in advance. -Conduct Quality meetings with the team to analyze errors.

The Successful Applicant

-Minimum Diploma in any discipline. -Minimum 1-year working experience as a Quality Assurance Analyst. -Experience in working in BPO/call center/customer service environment. -Experience in Content Moderation/Content Quality/Content Safety will be an added advantage. -Has an eye for details. -Possesses good interpersonal skills. -Able to work independently.
- Able to work on rotational shift

What's on Offer

-Minimum Diploma in any discipline. -Minimum 1-year working experience as a Quality Assurance Analyst. -Experience in working in BPO/call center/customer service environment. -Experience in Content Moderation/Content Quality/Content Safety will be an added advantage. -Has an eye for details. -Possesses good interpersonal skills. -Able to work independently.
- Able to work on rotational shift

Contact
Cheryl Fernandez
Quote job ref
4141495
Phone number
+603 2302 4028

Job summary

Function
Specialisation
Location
Contract Type
Consultant name
Cheryl Fernandez
Consultant contact
+603 2302 4028
Job Reference
4141495