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OTC Manager

Selangor Permanent MYR10,000 - MYR13,000 per month (MYR120,000 - MYR156,000 per year) Work from Home or Hybrid View Job Description
APAC Order to Cash (O2C) function. This person will be responsible for the overall service delivery of O2C processes, manage resource planning effectively and build and maintain good working relationships with key stakeholders (internal and external). An experienced people leader who collaborate well with other functions (P2P, O2C, Service Management etc.) is vital for the success of this role.
  • Global MNC
  • Rewarding Benefits

About Our Client

A leading Global MNC within the Shared Services space.

Job Description

  • Manage and oversee the entire order-to-cash cycle from assessing customer risk to credit block, collection of receivables and cash receipt across APAC region.
  • Lead and motivate a group of young and energetic team members. Evaluate and organize training needs to enhance theirskillset.
  • Manage human resource planning, identifying the right talents for right position and performance reviews within the team.
  • Drive process harmonization and standardization to optimize operational efficiency and effectiveness.
  • Manage and engaging internal and external stakeholders' relationship to achievement business objectives and operational improvements.
  • Serve as a point of escalation and resolve issues for internal stakeholder and customers.
  • Regular stakeholder meeting to highlight and address issues for resolution.
  • Support SSC growth and ensure smooth projects and migration to share services.
  • Deliver and accountable for meeting service deliveries as per service level agreement (SLA)
  • Ensure compliance of internal and external audit and controls.

The Successful Applicant

  • Degree with Finance / Accounting; Qualification of ACCA, CIMA, CPA or equivalent is preferred
  • Min 8 years of professional experience & 5+ years of working experience in O2C within the shared services industry is required
  • Proven leadership skills with the ability to inspire and lead a medium size team.
  • Excellent communication and interpersonal skills, capable of managing internal and external stakeholder relationships effectively.
  • Proficiency in knowledge and use of SAP
  • Good verbal and written communication skills in Mandarin & English (to support the China region).

What's on Offer

  • A comprehensive Total Rewards Program including performance based bonuses, flexible benefits, and competitive compensation.
  • Leaders who support your development through coaching and managing opportunities.
  • A world-class training program in financial services.
  • A collaborative dynamic culture where personal initiative and hard work are recognized and rewarded.
Contact
Laxmin Ganapathy
Quote job ref
JN-042025-6729384
Phone number
60122161741

Job summary

Function
Finance & Accounting
Specialisation
Accounts Receivable
What is your area of specialisation?
Business Services
Location
Selangor
Contract Type
Permanent
Consultant name
Laxmin Ganapathy
Consultant contact
60122161741
Job Reference
JN-042025-6729384
Work from Home
Work from Home or Hybrid

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.