Order Management (Thai / Vietnamese Speaker)

Selangor Permanent

Added 12/04/2021

  • Exciting career opportunity.
  • Competitive Salary and work benefit package

About Our Client

Our client is a renowned player within the Manufacturing industry with a global presence for over a century. They are currently looking for a few Order Management (Thai / Vietnamese Speaker) to join their dynamic team to assist in the business of the company.

Job Description

  • Booking and validation of Contract Orders in the system
  • Building a relation with clients and sales representatives and becoming a point-of-contact for Customer / Sales inquiries
  • Coordinate (phone / emails) with Service technicians, Logistics teams, and Sales to ensure the right delivery, installation, and confirmation to customers for the orders placed
  • Gather details from customers and sometimes service technicians for proper invoicing and ensure to have complete the billing / invoicing on-time as per the contractual agreements
  • Administration of customer contracts i.e. update contracts, fixed and variable billing computation as per contact terms
  • Communicating with the warehouse and forwarders and efficiently manage the delivery process to ensure return of goods to the final recipient
  • Preparing the relevant documents for the orders - Export documents, Pro forma invoices, customs documents, etc. and coordinate with internal teams for smooth order delivery

The Successful Applicant

  • Candidate must possess at least Diploma / Bachelor's Degree or equivalent.
  • Languages: Fluent in English and must speak, read, and write in Thai / Vietnamese.
  • > 2 years of relevant experience in sales support / order management
  • Added advantage for candidates who have experience in working within manufacturing industry

What's on Offer

  • Competitive Salary and work benefit package
  • Global MNC Exposure
  • Great career progression
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