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Manager - Loan Administration (US Hours)

Kuala Lumpur Permanent MYR12,000 - MYR17,000 per year Work from Home or Hybrid View Job Description
Michael Page are currently partnering with a subsidiary of a major global financial institution to recruit a Manager for their Loan Administration and Payments department, located in Kuala Lumpur. Offering a competitive salary, a supportive team environment, and the opportunity to step up into a management position - you don't want to miss out!
  • Competitive Salary and Benefits
  • Career Progression

About Our Client

Our client, a Shared Service Centre for a major global financial institution, serves multiple regions across the world, including New York, and across America. They offer a collaborative, and cohesive team environment, creating a space where all employees feel proud to be part of the business.

Job Description

Your job duties will include;

  • Leading and managing a team within Loan Administration and Payments, ensuring efficient distribution of tasks and adherence to productivity standards.
  • Overseeing compliance with internal policies and regulatory requirements, ensuring timely and accurate processing.
  • Ensure completion of regional regulatory reports in line with established policies.
  • Monitor and manage team performance, guiding and motivating members to meet KPIs, SLAs, and quality standards.
  • Support the development and implementation of strategies to enhance operational efficiency and service quality.
  • Manage operational risks and address technical issues in collaboration with system support.
  • Provide clear communication and regular performance evaluations to the team.
  • Ensure team members have the necessary skills and resources to perform their tasks effectively.
  • Contribute to system testing and other initiatives for continuous improvement within the department.



The Successful Applicant

The successful candidate will;

  • Be willing and able to work USA hours (9pm - 6pm, and Daylight Savings 10pm - 7am)
  • Some experience in people management
  • High working knowledge and understanding of Loan Administration, ideally experience working within an international bank
  • Great communication and people skills

What's on Offer

The successful candidate will receive a competitive salary, opportunity to continue to progress as a people manager, employee benefits, and the experience working for a Global Institution.

Contact
Georgina McEwen
Quote job ref
JN-032025-6698090
Phone number
+603 2302 4007

Job summary

Function
Banking & Financial Services
Specialisation
Back Office - Operations
What is your area of specialisation?
Financial Services
Location
Kuala Lumpur
Contract Type
Permanent
Consultant name
Georgina McEwen
Consultant contact
+603 2302 4007
Job Reference
JN-032025-6698090
Work from Home
Work from Home or Hybrid

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.