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Junior/ Senior UX Writer (Banking)

Malaysia Permanent MYR6,000 - MYR18,000 per month (MYR72,000 - MYR216,000 per year) Work from Home or Hybrid View Job Description
My client is seeking a UX Writer to craft clear, user-friendly content for one of the biggest banking in Malaysia. This role involves collaborating with UX designers and researchers to enhance user journeys, conduct usability testing, and create intuitive digital experiences.
  • Exciting Employee Benefits
  • Flexible working arrangement

About Our Client

Our client is a leading financial institution in Malaysia, recognized for its extensive digital banking ecosystem and commitment to innovation. With a strong presence across retail and business banking, they continuously enhance their digital platforms to provide seamless, secure, and user-friendly financial services to millions of customers.

Job Description

  • Write clear and concise content across multiple touch points (including product names, labels and navigational elements, error messages, emails, tutorials, product pages, and notifications).
  • Offer a content strategy perspective throughout the product development process, and influence strategic decisions across and within products to improve the overall experience and ensure consistency across platforms.
  • Develop and implement best copy by contributing to the design system to ensure consistency across our entire products and platforms.
  • Partner with designers, researchers, product managers, other UX writers and engineers to deliver compelling content solutions. Lead projects across the different product stages and multiple product launches. Together with these cross-functional partners, set the vision for the user experience and build the space for others to collaborate.

The Successful Applicant

  • Minimum 3 years of professional writing experience.
  • Exceptional grammar, spelling, editing, and proofreading skills in both English and Bahasa Melayu.
  • Proficient in creating content for web/mobile products, emails, landing pages, and more.
  • Proven ability to collaborate effectively with cross-functional teams.
  • Capable of working independently in a fast-paced environment.
  • Experience in crafting long-form editorial content and storytelling.
  • Knowledge of email marketing and social media channels is a plus.
  • Strong analytical and problem-solving skills.
  • Familiarity with CX, UX, and digital product development processes.
  • Highly organized with the ability to manage multiple projects simultaneously
  • Proficient in using Figma or other design tool

What's on Offer

  • Competetive Salary
  • Hybrid Working Arrangement
  • Professional Career Growth
  • Handling one of the biggest banking portfolios
Contact
Jia Lik Hon
Quote job ref
JN-032025-6690808
Phone number
+60 3 2302 4091

Job summary

Function
IT
Specialisation
IT Project & Programme Management
What is your area of specialisation?
Financial Services
Location
Malaysia
Contract Type
Permanent
Consultant name
Jia Lik Hon
Consultant contact
+60 3 2302 4091
Job Reference
JN-032025-6690808
Work from Home
Work from Home or Hybrid

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.