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Head of Customer Success, APAC

Kuala Lumpur Permanent View Job Description
A fast growing technology operation centre is currently seeking Head of Customer Success to look after APAC region.
  • High growth GOC environment
  • Very attractive remuneration pacakge

About Our Client

Your new company is a Technology focused operation centre.

Job Description

As Head of Costomer Success for APAC, you will be looking after a fairly large team and engage with regional stakeholders across APAC. Some of the key responsibilities include:

  • Look after P&L and and KPI performance
  • Develop and execute regional business strategy
  • Define and optimise customer lifecycle
  • Be a part of the leadership team to drive activities post sales
  • Drive cross functional collaborations etc

The Successful Applicant

You will need to have experience in:

  • At least ten years' experience in a technology operation centre type of experience
  • Experience in looking after region and cross cultural collaboration
  • Customer Success experience is key
  • Experienced in managing a fairly large team
  • Experienced in developing a high performing customer team

What's on Offer

You will be rewarded with very good remuneration package, be a part of the key leadership team and receive strong career growth.

Contact
Tongyu Fan
Quote job ref
JN-042025-6709409
Phone number
+60 3 2302 4047

Job summary

Function
Sales
Specialisation
Account Manager
What is your area of specialisation?
Technology & Telecoms
Location
Kuala Lumpur
Contract Type
Permanent
Consultant name
Tongyu Fan
Consultant contact
+60 3 2302 4047
Job Reference
JN-042025-6709409

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.