Head of Client Services

Selangor Permanent

Added 20/10/2021

  • Reputable company
  • Leadership opportunity

About Our Client

Our client is a reputable player within the industry with over 40 years in Malaysia. They are currently looking for a Head of Client Services to join their leadership team to grow the business together.

Job Description

  • To promote the company's core values, mission and vision.
  • To manage the department operations in accordance to company SOP.
  • To prepare annual budget for the department.
  • Develop and implement client services and sales growth strategies align to company's direction.
  • To lead, motivate and support the team to achieve business goals.
  • To gather, update and analyze client's feedback and market intelligence.
  • To manage and ensure client satisfaction and profitability.
  • To perform ad-hoc assignments as and when instructed by CEO or COO.

The Successful Applicant

  • Master/Degree in business or any related courses.
  • Knowledge of client services management software.
  • Good written and verbal communication skills in English.
  • Strong interpersonal skills.
  • Demonstrate strong problem solving skills.

What's on Offer

  • Work in a reputable company
  • Leadership opportunity
Contact
Cui Ying Ee
Quote job ref
JN-102021-4500572
Phone number
+603 2302 4071

Job summary

Function
Specialisation
Location
Contract Type
Consultant name
Cui Ying Ee
Consultant contact
+603 2302 4071
Job Reference
JN-102021-4500572