E-commerce Manager

Kuala Lumpur Permanent MYR10,000 - MYR12,000

Added 21/09/2021

  • Joining the leading FMCG MNC
  • Unlimited career progression

About Our Client

Our client is the leading FMCG MNC from Europe and they have been focus on expanding the business in Asia. Hence, E-commerce Manager also plays a crucial role on identify the opportunity and determine the online strategy.

Job Description

  • Responsible for end-to-end eCommerce performance including sales, availability, pricing, listings content, listing ranking, on-site visibility, off-site traffic generation, order management, order fulfilment, after-sales service etc
  • Develop and implement sales strategies and generate sales revenue on behalf of clients across e-retailers and marketplaces
  • Liaise with eCommerce partners to build relationships and network, understand category and brand performance across channels and advise on strategies to drive and achieve business objectives
  • Work closely with the cross-functional and cross-BU teams to ensure efficient and effective execution, leveraging support resources and standard operating procedures to ensure a reliable and consistent customer experience, aligned with best-practices
  • Formulate and execute digital marketing demand-generation initiatives including but not limiting to on-site activity, social media, display, eDM, SEO and SEM
  • Develop, monitor and recommend improvement initiatives on business processes, customer services and new techniques (category management, scanning, etc)
  • Manage reporting of sales and projected sales/margin forecasts. Evaluate trends and form meaningful conclusions to facilitate strategic decisions

The Successful Applicant

  • Digital savvy with knowledge of eCommerce business models, operations, technology
  • Experience managing eCommerce channels
  • Strong passion in eCommerce and business acumen
  • Demonstrate ability to work independently and in teams at all levels
  • Strong critical thinking and problem-solving skills

What's on Offer

  • Attractive remuneration
  • Fast pace working environment
  • Regional career progression
Elaine Lai
Quote job ref
Phone number
+603 2302 4018

Job summary

Digital, Online & Social Media
What is your area of specialisation?
FMCG (Fast Moving Consumer Goods)
Kuala Lumpur
Contract Type
Consultant name
Elaine Lai
Consultant contact
+603 2302 4018
Job Reference