Director - Technology, Media, and Telecommunications (TMT)

Kuala Lumpur Permanent MYR360,000 - MYR361,000 per year Work from Home or Hybrid
  • Vast network of offices and professionals across more than 150 countries
  • Attractive Salary & Benefits

About Our Client

Our client stands as a premier global entity, renowned for its comprehensive suite of services including audit and assurance, consulting, financial advisory, risk advisory, tax, and more. With a robust network spanning over 150 countries and territories, they have the privilege of serving four out of five Fortune Global 500® companies, testament to their unparalleled expertise and reach.

Job Description

Key Responsibilities:

  • Serve as the primary liaison for clients and project managers, orchestrating team efforts to deliver top-notch results.
  • Collaborate with senior management to pinpoint client needs and craft tailored solutions for the telecommunication sector's challenges.
  • Drive business growth by winning new clients and engagements through solid client relationships and proactive business development.
  • Cultivate and sustain long-term bonds with key client figures.
  • Facilitate strategic discussions on business aims and KPIs for strategy.
  • Ensure projects are aligned with business goals, focusing on scope and objectives to achieve benefits realization throughout project and program lifecycles.
  • Exhibit result-focused leadership, setting attainable targets and leading by example, bridging the gap between commercial and technical aspects.

Skills and Attributes for Success:

  • Exceptional teamwork and communication skills.
  • A profound ambition to excel professionally and inspire others to do the same.
  • Advanced analytical and problem-solving capabilities.
  • A commitment to being innovative and capable of thriving in high-pressure situations.

The Successful Applicant

Qualifications and Experience:

  • A Bachelor's degree in Electronics, Computer Science, Information Technology, or a related field is required.
  • Demonstrated leadership alongside senior management in identifying and addressing the challenges faced by the telecommunications sector through strategic solutions.
  • At least 10 years of proven experience in program and project management, showcasing skills in both business analysis and project execution.
  • Significant experience in the telecommunications industry, including successful identification and development of commercial opportunities with partners.
  • Familiarity with how technology enhances customer experience, operational efficiency, and profitability within the telecommunications sector.
  • Knowledge of telecom network technologies and a comprehensive understanding of operations throughout the industry's value chain.
  • Experience in product development related to CRM and Billing, accounting for both business needs and regulatory requirements.
  • Understanding of Operational Support Systems (OSS), data protection principles, and data architecture including Business Intelligence and Data Warehousing.
  • Experience in business architecture, translating business needs into service areas to support technical design.
  • Skills in Management Information and Reporting Analysis, preferably across Finance, Marketing, Customer Investment and Retention, and Operations.
  • Significant involvement in major, strategic, and complex program initiatives aimed at driving business transformation across multiple organizations.
  • Extensive experience with Request for Proposals (RFPs), from developing capability needs to coordinating with suppliers.
  • Proficient in process development for current and future states to support requirement gathering, solution definition, and project scoping.
  • Exceptional quantitative skills for identifying critical business issues and developing solutions.
  • Expertise in system and API evaluation, including current system reviews, system design, and application assessments within the RFP process.

What's on Offer

  • Attractive salary & Benefits

  • Hybrid Environment

  • Work-life balance
Jaga Nathan Jagathisan
Quote job ref
Phone number
+60 3 2302 4107

Job summary

Technology consultancy
What is your area of specialisation?
Business Services
Kuala Lumpur
Contract Type
Consultant name
Jaga Nathan Jagathisan
Consultant contact
+60 3 2302 4107
Job Reference
Work from Home
Work from Home or Hybrid

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.