Customer Service (Logistics)

Selangor Permanent

Added 07/09/2021

  • MNC company
  • Excellent career progression

About Our Client

Our client is a renowned player within the logistics industry with a global presence for over a century. They are currently looking for a Customer Service Coordinator (logistics) to join their dynamic team to assist in the business of the company.

Job Description

  • Execute day-to-day operational activities according to requirements and KPI, ensuring close co-ordination with carrier, co-loader, airfreight forwarders, contractors, origin and destination offices to obtain high customer satisfaction.
  • Provide sales quotations to customers.
  • Reviewing and understanding the customer's Logistics Procedure, customer service plans container loads to ensure requirements (load sequence, ship-window, destination) are adhere to.
  • Co-ordinate with warehouse operations team to truck required containers from nominated carriers depot, and assist in warehouse operations when required.
  • Provide excellent customer service support and co-ordination for last minute changes of shipment mode.

The Successful Applicant

  • Candidate must possess at least Bachelor's Degree in Logistics, Supply Chain or equivalent.
  • Languages: Fluent in English
  • Professional experience: Minimum 1-2 years in logistics or relevant experience.
  • SAP knowledge is an added advantage

What's on Offer

  • Opportunity to be part of a globally renowned organisation
  • Exposure to working with counterparts internationally
  • Exciting career progression

Marissa Nao
Quote job ref
Phone number
+603 2302 4072

Job summary

Contract Type
Consultant name
Marissa Nao
Consultant contact
+603 2302 4072
Job Reference