Back Office Team Lead (Order Management)

Malaysia Permanent

Updated on 12/07/2021

  • Challenging, fast paced environment
  • Excellent career opportunity to grow the team

About Our Client

Our client is one of the biggest players within the Instruments industry with a global presence for over a century.

Job Description

  • Accountable to meet Service Level and Customer Satisfaction
  • Develop an initiative to improve whole team efficiency from problem or error
  • Lead and drive the strategic initiatives which contributes on productivity improvement for the team
  • Create and manage the tools and KPIs to measure resource optimization and quality improvement from the initiatives.
  • Professional on change management - understand of change topics - define the gap between AS-IS and TO-BE - generate each initiatives to fill-out a gaps and drive for transformation - validate the achievement and detect further improvement
  • Encourage, motivate, recognize the team to explore challenges and make it success



The Successful Applicant

  • > 5 years experience in leading a team in back office, order management or in similar capacity. Good problem-solving skills and adaptability to fast changing business requirements
  • Bachelor's Degree in any field
  • Proficient in spoken and written English
  • Added advantage for candidates who have project management experience



What's on Offer

  • Being part of a dynamic and expanding organisation
  • To be part of one of the industry leading company.
  • Excellent remuneration package



Contact
Marissa Nao
Quote job ref
4191288
Phone number
+603 2302 4072

Job summary

Location
Contract Type
Consultant name
Marissa Nao
Consultant contact
+603 2302 4072
Job Reference
4191288